Covered topics: data, analytics, product development, product testing
Customer insight is the foundation of any good product development process. With it, you can build the products your customers want and need (the two can be different!) that propel your business forward. Without data, you run the risk of wasting valuable engineering resources, building products that never catch on. In this session, Jaime DeLanghe will talk about how Slack approaches this challenge and has managed to build one of the most well-adopted collaboration tools in recent history.